The conference organisers are the International Association for Community Development (IACD), supported by the Scottish Government, the University of Dundee, Dundee City Council, Leisure and Culture Dundee, and Dundee & Angus Convention Bureau.
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Registration and Bookings
Please ensure that you have received an automatic confirmation email reply within 7 working days when booking on-line. The conference organisers will not be liable to guarantee the booking otherwise. If you do not receive confirmation please contact the conference organisers at firstname.lastname@example.org
Changes to an Existing Booking
Should you need to amend your booking please email the conference organisers at email@example.com
Please note that late changes to bookings result in extra costs incurred by the conference organisers. In these circumstances the conference organisers reserve the right to pass these costs on to the delegate up to a maximum of £25.00.
We are unable to accept changes to delegate names.
If you are a lead presenter you should book in to the conference through the on-line booking system prior to 3 May 2019. Only those who have booked for the conference will able to present. Other presenters should book by 31 May 2019. However, changes to presenters in the programme will not be possible after the 3 June 2019.
Cancellation by us
The conference organisers reserve the right to modify or cancel the WCDC2019 conference if unforeseen circumstances arise. If we cancel the event we shall inform you as soon as possible and offer you a full refund.
Cancellation by you
- Cancellation notified with less than two month’s notice, there will be a refund of 50%.
- Cancellation notified with less than 6 weeks notice, there will be no refund.
For the avoidance of doubt, cancellations made after Monday 15 April 2018 but before Monday 29 April, there will be a refund of 50%. After Monday 29 April, there will be no refund.
All cancellations must be made by email to the conference organisers at firstname.lastname@example.org
We are committed to providing an inclusive and equitable environment that fosters a positive experience of the highest quality for everyone attending the conference.
Detailed access information for the venue is available from the University of Dundee’s DisabledGo entry:
If you are unable to attend the conference without an enabler/interpreter or signer please ensure that you state on the booking form that you will be accompanied by someone in this role by filling in the ‘access requirements’ section of the booking form. Please state the name of the person who will be accompanying you. They will also need to complete a booking form and will need to state the name of the person they are accompanying, in the ‘access requirements’ section of the booking form.
Travel expenses and conference fees for enablers/interpreters or signers may be met.
If your individual circumstances require additional resources or you need further information please contact the conference organisers at email@example.com prior to making your booking.
British Sign Language (BSL)
Please advise us if your first or preferred language is British Sign Language, and we will endeavour to provide BSL interpreters for the conference, in line with the BSL (Scotland) Act 2015.
Registered assistance dogs are welcomed at the conference. In order to attend, your dog should be registered with one of the following charities that form the governing body Assistance Dogs (UK):
- The Guide Dogs for The Blind Association (www.guidedogs.org.uk)
- Hearing Dogs for Deaf People (www.hearingdogs.org.uk)
- Dogs For Good (www.dogsforgood.org)
- Canine Partners (www.caninepartners.co.uk)
For more information please visit: www.assistancedogs.org.uk. We regret that we are unable to accept dogs not registered under this scheme.
Please provide your dog’s ID number when registering in the ‘access requirements’ section of the booking form.
At the conference, please ensure your dog is wearing their official jacket for identification purposes.
Reasonable Adjustment Policy
The conference organisers have worked hard to ensure that this event, and the venues that we are using, are accessible to all of our delegates. However we recognise that on some occasions we may need to provide additional support or adjustments. Whilst we make every effort to meet these requirements they must be balanced with the costs that may be incurred and the timescales given to make these adjustments.
The conference organisers operate an events planning process which identifies potential adjustment requirements in advance, agrees what is reasonable, and implements and reviews the reasonable adjustments that are made. In all cases the conference organisers reserve the right to take into account the cost of these additional adjustments against the overall costs of the event, when deciding whether or not a requested adjustment is reasonable.
We always ask delegates to make their requirements known to us at the time of booking so that we can ensure that any adjustments can be made in good time. We ask that a minimum of two weeks notice is given so that we can try to ensure that we can source the appropriate adjustment. If less than two weeks notice is given, while we will assist as much as we can, it will make it more difficult for us to comply with any requests for adjustments due to the timeframe involved.
The conference welcomes delegates from outside the UK. However, the resources of the conference organisers are limited; this has led us to adopt the following policy on overseas delegate recruitment:
We are unable to offer overseas delegates assistance with travel arrangements – eg. contacting embassies on your behalf, passports, visas, travel permits, visit itineraries, pre-/post-conference educational and/or agency visits.
We are unable to issue individual invitations to attend the conference. There is a standard letter of invitation available on this website.
Overseas delegates must full payment of conference fees at least one month in advance of the event. If payment or proof of payment isn’t received you will be unable to attend the conference.
Please ensure that any paper correspondence that you send to us is sent ‘signed for’ delivery.